The customer’s automatic overhead door refused to close, remaining completely open.
Our team checked the photosensors, and found that rather than misaligned or dirty one of the eyes was completely dead. Upon inspection, they found some extensive damage to the garage door sensors power cord that looked like rodent activity. They replaced the power cord, and advised Mr. Wright to do something about the pests.
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* $29 service call - deducted from the service
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